Terms & Conditions

Pricing

Quanta Biotech aims to present accurate information on items offered at all times. We will make all reasonable efforts to ensure this but we cannot guarantee the price or our ability to supply any particular item. Occasionally we will be unable to supply the product. In the event that this occurs, or in the event of a pricing error howsoever caused, we will check with you to discuss what further options are available. All prices are displayed in pounds sterling (£) with the additional  option to purchase in euros or US$ at checkout.

Privacy

Quanta Biotech recognises the concern of our customers regarding privacy of information. All information you give to us is stored securely, and is not accessible to other users. Any information you give to us will not be shared with any other company, unless you give us your express consent. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not  pass your information to another trader unless you have given us your consent. In order to process your payment we may, however, provide financial information to our account processors (including Banks and such organisations). In addition, you may notify us if you do not wish to receive any further marketing information from us.

The type of information we will collect about you includes:

· your name

· address

· phone number

· email address

· credit/debit card details

We will not collect sensitive information about you without your explicit consent. We will endeavour to ensure the information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with the law. If you have any questions/comments about privacy, you should email us. We do not knowingly collect for company use any personal information of children under 12 without the consent of their parent or carer.

Security

Quanta Biotech uses 128 bit SSL encryption and verified fraud prevention to ensure the highest security for credit card and personal details submitted to us over the Internet.

Refunds & Guarantees

Quanta Biotech operates a 'no questions asked' returns policy in accordance with the UK Distance Selling Regulations if you return your item within 7 working days of receiving delivery of your order. Please note that any postage costs incurred when returning your items during this period will be at your own cost, unless the item is damaged, or was sent in error. Please follow the return directions below. This policy does not extend to any perishable items, sealed audio, video recordings or computer software (which have been unsealed), which are subject to our standard returns policy (see below).

Standard Returns Policy

After the 7 day period and within 30 days of receipt if

a) The item is found to be damaged or faulty we will either repair or replace the item at our discretion.

b) The item was incorrectly supplied and we have made a mistake in fulfilling your order, a replacement or a full refund (including postage costs) will of course be given at your option

The item must be in its originally despatched condition.

The item  must be accompanied by a copy of the delivery note or receipt.

The items remain your property until we have received them. Returns are accepted at the discretion of Quanta Biotech. Refunds will be given in the same tender type as the original payment. Please allow 14 days (in addition to the delivery time) for the return to be processed. All items should be returned to Quanta Biotech Limited, Unit 4 Byfleet Technichal Centre, Canada Road, Byfleet, Surrey. KT14 7JX  returns@quantabiotech.com

Use of Site

Quanta Biotech reserve the right to refuse service, terminate accounts, and/or cancel transactions at it’s discretion, if Quanta Biotech believes that customer conduct is in violation or breach of any applicable law or our terms and conditions, or is harmful to the interests of Quanta Biotech. This does not affect your statutory rights as a consumer. Contracts are established at time of dispatch.

Links

Some links on this website will lead to websites not under control of Quanta Biotech. They are provided solely for your convenience and do not constitute any endorsement of any third party products or services. Quanta Biotech accepts no responsibility for any loss or damage you sustain by visiting these websites.

Copyright

The layout and design of Quanta Biotech are the property of Quanta Biotech, and are protected by all applicable national and international trade mark, service mark, copyright and other intellectual property laws, rules, regulations, treaties, and conventions. You understand and agree that copying or distributing information and other data, in whatever form and without the express written consent of its owner, may constitute infringement of one or more intellectual property laws, conventions, rules, regulations, or treaties.

Information

Quanta Biotech does not represent or warrant that the material comprised on this site is completely accurate or up to date and Quanta Biotech should have no liability in respect of such material or for any use of any such information by any person.

Jurisdiction

This website is not directed to any person in any jurisdiction whether the publication or availability of the website, or the promotions or offers, is prohibited and persons to whom such prohibitions apply must not use the website. These terms and conditions are guaranteed by and constructed in accordance with English law with English courts having exclusive jurisdiction.